Delivery Policy for Digital Products
Last Updated: March 8, 2025
This Delivery Policy describes how DIGIGrow delivers digital products purchased from our website. Please read this policy carefully.
1. Instant Delivery
All products sold on our site are digital and delivered electronically. Upon successful completion and verification of your payment, our system will automatically process your order for instant delivery.
2. Delivery Method
Your digital product will be delivered in one or more of the following ways, as applicable to your purchase:
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Email Delivery: The product (e.g., software license key, download link, access instructions, or the file itself) will be sent automatically to the email address you provided during checkout and/or associated with your account.
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Account Dashboard Access: For certain products, you will gain instant access within your DIGIGrow account dashboard on our website. You will be able to view, download, or manage your product from there.
3. Delivery Timeframe
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In most cases, delivery is instantaneous and automatic after payment confirmation.
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In rare instances, due to payment verification processes, system delays, or high order volume, delivery may take up to 2 hours.
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No physical shipment or tracking number is involved for any of our products.
4. Customer Responsibilities
To ensure successful delivery, please:
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Ensure you enter a valid and correct email address during checkout.
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Check your spam, junk, or promotions email folders if you do not see the delivery email in your primary inbox within the expected timeframe.
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Ensure your email account has sufficient storage and is able to receive emails from our domain.
5. What to Do If You Haven’t Received Your Product
If you have not received your digital product delivery email within 2 hours of your successful payment:
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First, check your spam/junk mail folders.
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Second, log into your DIGIGrow account dashboard (if you have one) to see if the product is available for download there.
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Finally, if you still cannot locate your product, contact our customer support team immediately for assistance.
Please have your order number and purchase email address ready to help us resolve your issue quickly.
6. Contact Us for Delivery Support
For any issues related to the delivery of your digital product, please reach out to our support team at:
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Email: digigrownow@gmail.com
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WhatsApp: +91 9690520696
We are committed to ensuring you receive the products you have purchased without delay.
By purchasing from DIGIGrow, you acknowledge that you have read, understood, and agree to this Delivery Policy.